Our experience with Impekk? Simple answer: a true partner! The relationship with Impekk has not only been strong for the business but has evolved into a true partnership. Over the past few years strong supplier/vendor relationships are more important than ever. Working through tariffs, supply chain changes and a pandemic Impekk has not only been there for us but also helped provide insights on things they are seeing and how we might be able to come up with creative solutions together. If you are looking for a true partner that is honest and loyal look no further.

The most important aspect of our relationship with Impekk is that they are there in the good times as well in the challenging times. We are never alone, while some suppliers always are there when things are great they often leave you feeling alone when there are global challenges. I often talk about Impekk as a true partner. We also value that Impekk is invested in our long term growth and in turn also has a strong pulse on new design trends and sourcing opportunities.

We have been dealing with Impekk for many years and have always found their products and service to be very reliable. Any (inevitable) issues have been dealt with promptly and fairly, which helps us maintain our company’s reputation and relationship with our customers. We have found the team at Impekk to be highly knowledgeable and resourceful when it comes to sourcing components and products for our product line. We genuinely appreciate the team/partnership approach to problem solving and getting the best possible solutions for our customers’ needs to market.

The most valuable aspect of our relationship with Impekk is their responsiveness; that would include good communication with respect to orders, new products, project pricing and adapting to market needs/trends. We do appreciate the knowledge that our suppliers are as committed to our mutual success as we are and that we are essentially a partnership where we both benefit from working together to serve a competitive market.

Impekk’s team members have bent over backward to meet the high demands and needs of my business. They’ve gone above and beyond what any other supplier has done, changing their usual operations from high volume shipments to shipping out products individually to my customers. They have ordered and imported more stock to continue supplying for my company’s needs. Impekk helps me to keep my customers happy, provide superior customer service, and high quality products that I can stand by. Beyond that, Impekk also has demonstrated very strong business ethics and honesty and provided continuous support through business challenges and opportunities. I know I can fully trust and rely on Impekk’s owner and staff to work closely together to serve our customers very well.